website

My Cart

Close

Free Shipping for orders above AED 200.

Cash on Delivery.

FAQ's

Where are your products made?

All of the Green Ninja products are handmade by Artisans from India. 

Do you ship to all locations in UAE region?

Yes, we offer free shipping across UAE.

How soon do I get the delivery of my order?

All orders with in stock items are delivered to you in 1-2 working days. Office is closed on Saturday and Sunday. 

How do I track my shipment?

As soon as the order is dispatched, you will get the notification on your email. For any further clarifications, we are at your service.

How can I make the payment?

All payments are Cash on Delivery or Bank Transfer (Prepaid only). (options are available at the checkout)

Are the colors shown in the picture accurate?

Green Ninja is committed to provide 100% authentic products to its customers. At times, due to light conditions, the fabric or product colors may look different from the actual ones. Also being a handmade products, each product is unique hence slight variation can be expected.

Can we get any discounts?

Our prices are standard as we keep prices with low margins for everyone to try our quality and services.

 

I'm looking for a particular product since a long time, can you assist me with that?

We are open to customer's requirement for all kinds of products. Please share picture with us on WhatsApp and our team will be on it to find the best quality and to get it at best price.

It's a gift, can you send it to the given address as a surprise?

We would like, you to send a surprise to your loved ones via Green Ninja. But shipping happens through third parties and it gets out of our control to track the shipment. Also every AWB has custom value mentioned, hence the amount will be visible. But yes you can avoid COD by making the payment via bank transfer a day in advance.

I like some products but they are mentioned as Pre-Orders. How many days do pre-orders take to deliver?

It generally takes 15-20 days from the date of the order placed.

If the order has mix of preorders and readily available in stock, how do you do the delivery?

The delivery of the order of readily available products will be done immediately. And for the preorder products there will be another delivery we will get it done once products will arrive in town. 

I like some products but they seem to be sold out! Will it be back in stock and when?

We have displayed only those sold out products on our website which will be back in stock soon. Reach us on whatsapp to understand more details on the sold out products. 

Do you have a Physical store? Can i pick up the products? 

We do not have a Physical store. All products are shipped directly from the warehouse by our courier partners.