Hand-Painted & Hand-Glazed Studio Pottery
1) We would urge you to check the quality of the product within 48 hours of delivery. If you are unable to reach us within this timeline, unfortunately we can’t offer a refund or exchange.
2) To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with the pictures given if any.
3) Shipping is expensive. We would urge you to Check the dimensions of every product before making the purchase. Additional shipping charges will be applied at actual for return / exchange for the misconception on the size of the product.
*Sale items are exempt from refunds.
Refund Policy: (if applicable)
1) We will send a courier agent within 3-5 working days to collect the return / exchange product.
2) Once your return is received and inspected, we will inform you through message or call that we have received your returned item & we will also notify you of the approval or rejection of your refund.
3) If refund is approved, it will be processed within 7 working days through BANK TRANSFER only. For the amount less than AED 100, credit will be given to you in your next purchase.
Exchange Policy: (if applicable)
For exchanges, kindly take a digital picture of the product with the courier packet in a wide angle. Close up pictures are invalid. If you do not like a product when you receive it, we can exchange it for you with some other product. However the product value should be same or more than original order. In this case, the courier charges at actual will apply for the reverse pickup.
1) To return your product, WhatsApp us on 0585757704 and our team will get it picked up from your location.
2) Shipping costs are non-refundable.
3) Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
It is a set of tableware comprising of 2 mugs made in ceramic with a volume of 400 ML each. Handmade in dual hand-glazed studio pottery with so much of love by our artisans, this tableware comes with matte finish on the outside along with beautiful hand-painted patterns of leaves and glazed finish on the inside and edges. Made available in Sage-Green and Cocoa-Brown color.
Features:- Ideal for having Tea or Coffee with your loved ones.
- Comes in a set of 2 mugs.
- Can also be used as milk mugs.
- Dual Handglazed Studio Pottery double fired at 1200 degree celsius.
- Hand-painted in leaf pattern.
- Comes with matte finish on the outside and glazed finish on the inside and edges.
- The product is 100% lead free.
- The product is microwave and dishwasher safe.
- Handmade in Ceramic.
- Comes in Sage Green & Cocoa Brown color.
- Comes in 5.1" (L), 3.5" (W), 4.3" (H) Inch in size.
- The volume of each Mug is 400 ML.
- The weight of each Mug is 357 grams.